Frequently Asked Questions

We service a 50km radius around Regina. Including; White City/Emerald Park, Pilot Butte, Balgonie, Lumsden, and surrounding towns including Katepwa, Pasqua, Kannata Valley, Glen Habour, and Regina Beach.
We are willing to travel to anywhere requested for mileage charge so feel free to reach out if your home does not fit within our current radius.

For an exterior-only service, we will be able to complete our services without you present. With our online invoicing and messaging systems, we will be able to keep you updated on job arrival, start, and end with an invoice sent directly Via text or Email.
However, if we are unable to access the property (including for interior cleaning) or other issues that prevent us from completing our work. We would be happy to re-schedule your cleaning for no extra charge.

For your service, you will not need to do much in order to prepare. If there are any restrictions on access for surfaces that will be cleaned (particularly interior cleanings), we ask for you to clear that to provide us with a safe operating space. Before your service, we will evaluate the house further and discuss any potential concerns with you, the customer, prior to starting work.

Yes! We are both licensed, liability insured, and have workers’ compensation. To give you peace of mind while we complete our services.

We accept cash, cheque, credit, and debit. Which can be paid in person with our sales terminal after your service or with an invoice sent via text or email payable online.

Our cancellation policy is completely open and there is no charge for cancellations. We do ask that we are given a 24-hour notice if possible.

We have you covered for all of our services in regard to service satisfaction:
Our window cleaning services all come with a 5-day rain guarantee, protecting against any spots or streaks left by us or from the weather.
Our gutter cleaning services are all covered by a 1-month clog-free guarantee to ensure your gutters are flowing even after we have come.
Our pressure washing services are backed by a 100% satisfaction guarantee for 5 days after service to manage any spots missed or redo a portion if you are not fully satisfied with the result.
We do not do money-back guarantees as we value a quality job and making things right rather than providing refunds.