1. What Information We Collect

We only collect personal information that is necessary to provide our services. This may include:
Personal Information You Provide
● Name● Phone number● Email address● Service address or property location● Details submitted through quote forms or contact forms● Any additional information you choose to share with us
Automatically Collected Information
When you visit our website, we may collect limited technical data such as:
● IP address● Browser type and device information● Pages visited and time spent on the site● Cookies and analytics data

2. How We Use Your Information

We use your personal information to:
● Provide quotes and service estimates● Schedule and complete cleaning services● Communicate with you about bookings or inquiries● Improve our website, services, and customer experience● Maintain internal business records● Send service-related updates or confirmations
We only use your information for the purposes it was collected for, unless you provide consent for additional use.

3. Consent

By submitting your personal information through our website, phone, email, or other communication methods, you consent to its collection and use for the purposes outlined in this policy.

You may withdraw your consent at any time, subject to legal or contractual restrictions, by contacting us.

4. Sharing of Information

We do not sell, rent, or trade your personal information.
We may only share your information when necessary with:
● Trusted service providers who assist in operating our business (such as scheduling tools, website hosting, or communication platforms)● Regulatory or legal authorities if required by law● Parties involved in protecting our legal rights or preventing fraud● All third-party providers are expected to protect your information in accordance with applicable privacy standards.

5. Data Storage and Protection

We take reasonable physical, technical, and administrative measures to protect your personal information from loss, theft, unauthorized access, disclosure, or misuse.

While we take strong precautions, no method of online transmission is completely secure.

6. Cookies and Website Analytics

Our website may use cookies and analytics tools to improve performance and understand how visitors use our site. This helps us improve user experience and service quality.

You may disable cookies through your browser settings if you prefer.

7. Your Rights (Access & Correction)

Under Canadian privacy law, you have the right to:
● Request access to your personal information● Request corrections to inaccurate information● Withdraw consent (where applicable)● Request deletion of your information, subject to legal or business requirements
To make a request, please contact us using the details below.

8. Retention of Information

We only keep personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

9. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those third-party sites.

10. Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact us:

Boys Next Door
Email: ac.roodtxensyobeht%40naelc
Phone: 306-518-0504